Insights

What is Lean Law and the application of Lean Six Sigma to legal processes?

Lean Law is the practice of law as a business and the way of the future. There are a number of ways you and your organization can learn about the application of Lean methodology to law practice and legal processes. Here we discuss four ways to go about it.

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What is legal innovation? What are basic legal technology initiatives? And, importantly, WHY should you innovate?


All law firms and legal departments today should have these basic technologies: a document management system, e-billing, performance metrics software and analytics, knowledge management and matter management. Without these, at best you are not operating efficiently; at worst, you are not complying with your professional and ethical obligations.

Regardless of size, firms and legal departments face similar challenges. However, the smaller you are, the more agile you can be. But according to the latest U.S. Small Law Firms survey, few are doing anything to address their challenges with modern day tactics. It does not have to be that way, a small investment in people, process and technology can yield handsome results.

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How do you motivate lawyers to change and embrace legal technology? How do you improve a lawyers' Adaptability Quotient?

For lawyers to embrace change and use legal technology to its fullest there must be a change in ethos. A culture change. Lawyers need to have the "will' to change and be provided with the "way" to do it.  Both are necessary for successful change management and innovation. However, depending on which one is lacking, the interventions needed to help a client who is struggling with change management are different.

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What is a Document Management System (DMS)? Why do you need a robust and a fully functional DMS?

A Document Management System (DMS) is an enterprise level software that controls and organizes documents throughout an organization. There are many of these systems available in the open market. We will not address the selection process here; rather, we want to focus on the importance of having one in place that it’s being used to its fullest.

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What does it mean to be a "technically competent" lawyer?

Competent legal representation requires the knowledge, skill, thoroughness, and preparation reasonably necessary to act on your clients’ behalf. Technical competence and skills are a must. Ethically and practically speaking. In this article, we will address two places where lawyers must adopt new technologies in order to competently perform their duties.

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How can I use Agile methodology in law? How can I apply Agile concepts to legal processes?


Agile is not new, but its incorporation into legal is just starting to break ground. By now, most firms and legal departments have (or should have!) legal project managers to handle client's projects, budgets, schedules and deliverables. Most clients are (or should be!) demanding this level of service. But Agile law - or Agile Legal - brings a fresh approach to LPM. It provides quick and nimble techniques to pivot when requirements and specifications demand it. This is significant because, as lawyers, we like to think each of our projects is a snowflake, wonderfully unique. Putting aside all arguments to the contrary, Agile fits that mentality perfectly.

Using an Agile Legal approach makes work visible, encourages collaboration, enables responsiveness, supports consistency of communication, and can even create a competitive advantage with clients that “speak Agile.”

"Eighty-five percent of the reasons for failure are deficiencies in the systems and processes, rather than the employee, and the role of management is to change the process rather than badger individuals to do better." W. Edwards Deming

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How can I improve Diversity and Inclusion at my organization? How can I use Lean Six Sigma to address the Diversity and Inclusion challenge?

Lean Six Sigma is a methodology that can be used to address diversity and inclusion challenges at your firm, department or organization.
Research shows that diversity is strongly correlated with both profitability and value creation. Earlier this year, more than 170 general counsel and chief legal officers signed an open letter to big law firms expressing their disappointment that “many law firms continue to promote partner classes that in no way reflect the demographic composition of entering associate classes.” The letter says their companies will prioritize their legal spend on those firms that commit to diversity and inclusion. The call to action is clear, "improve diversity or lose our business." We present a different approach to solve this challenge, tailored to you.

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A Primer on Lean Six Sigma for Law:
What is Lean Law? How can Lean Six Sigma help you improve your legal processes?

Lean Six Sigma is a tried and tested business methodology that can be applied to many legal processes to improve efficiencies and reduce waste, saving you time and money. Lean relies on a team effort to improve efficiency, speed and performance by systematically removing waste from a process and increasing its flow. In this article, we will examine: 1) the concept of Lean for law; 2) the business case for using Lean in the practice of law; and, 3) examples of where to use Lean in the practice of law.

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What should I do before buying legal technology? Ten things to know before buying legal technology 

There are at least 10 things to consider before buying legal technology. Buying technology is one of the most important transactions for the future of your business. Here’s how to do your due diligence.

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What is technology competence under the Model Rules of Professional Conduct? Are lawyers required to be competent in technology?

Today’s lawyers need to know more than the law. Ethical rules require you to know technology, too.

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IT law for businesses: The basics

From “IT law for businesses: The legal risks every CEO should know”
An overview for industry leaders of the challenges and pitfalls of e-discovery from beginning to end of the litigation cycle.

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IT law for businesses: The path

From “IT law for businesses: The legal risks every CEO should know”
How—and when—to handle the all-important meet and confer about ESI and e-discovery.

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IT law for businesses: The details

From “IT law for businesses: The legal risks every CEO should know”
A deep dive into the nuts and bolts of data management.

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IT law for businesses: FAQs

From “IT law for businesses: The legal risks every CEO should know”
Answering the questions our clients ask most, including, “What document review platform should I pick” and “Is AI the answer to all our problems?”

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