Master project mangement skills, earn a PMSCP, and lock-in a confident career path. Locate all Courses down below or on our partner site.
PM Skills® Interpersonal Skills for Project Leaders
Communication
Conflict Management
Negotiation
Critical Thinking and Decision-Making
Leadership
Team Development
Change Management
Analysis and Problem-Solving
Embracing Risk and Uncertainty
Interaction and Engagement
Tailoring and Adaptability
Bundle and Certificates
60 PDU Project Management Course Bundle
$999 - Bundle
Need to earn 60 PDUs to maintain your Project Management Professional (PMP) certification? Are you also looking for a high quality and interesting training program to fulfill this requirement? This 60 PDU bundle offers Project Management Professionals access to online, self-paced courses at a fraction of the price of purchasing courses individually. For 999 participants can access seven online project management courses for a full year and earn 60 PDUs. That is a savings of 550! Don't risk losing your PMP certification; enroll today and start earning PDUs. Courses are self-paced and can be conveniently accessed anytime and anywhere from a computer with an internet connection. Courses are engaging and include real-world examples, videos, interactive games, assessments, and focused instruction. An "Ask the Expert" feature allows you to pose course-related questions and receive feedback within 24 hours.
Credits: PMI PDUs: Power Skills PDUs: Business Acumen PDUs: 12.25 Ways of Working PDUs: 23.25 IACET CEUs: 6.1 (Contact Hours: 61 hours) ATD CI Credits: 61 HRCI Credits: 61 (Type: Specified-Stratigic Business: 25, General: 21) SHRM PDCs: 46
The Project Management Institute® (PMI®) requires all credential holders to earn PDUs in the three areas of the PMI Talent Triangle®. MindEdge has combined three online, self-paced courses into this Leadership PDU Bundle, to provide practitioners with many of the PDUs they need to fulfill requirements in this important skill area! The three self-paced courses included in this bundle—Leading Teams, Leading and Managing Change, and Body Language for Leaders—provide 12 PDUs in total, with 7.75 PDUs specifically targeted to Leadership competency. Each of the three courses in the bundle contains real-world examples, videos, interactive games, assessments, and focused instruction. Glossaries and search functions help students quickly and easily navigate through the course, and "Ask the Expert" features allow students to pose course-related questions that will be resolved within 24-48 hours by a specialist in the field. Courses included in this certificate program are listed at the bottom of this page.
Credits: PMI PDUs: 12 Power Skills PDUs: 7.75 Business Acumen PDUs: 0.5 Ways of Working PDUs: 3.75 IACET CEUs: 1.2 (Contact Hours: 12 hours) ATD CI Credits: 12 HRCI Credits: 12 (Type: Specified-Stratigic Business: 4, General: 8) SHRM PDCs: 12
The PM Skills® PMSCP™ certification includes 14 courses that are completely online and self-paced, which provides the most flexibility in completing the curriculum. No prerequisites are required for the PM Skills® courses, but it is recommended that you complete the Interpersonal Skills for Project Leaders course before beginning the others. The learner must complete all 14 courses before taking the PMSCP™ certification exam. A course will be considered complete when the participant has done all assignments, exercises, review checkpoints, and has received at least a 70% on the course final exam. All PM Skills® courses carry Project Management Institute Professional Development Units (PDUs).
Credits: PMI PDUs: 42 Power Skills PDUs: 23.5 Business Acumen PDUs: 8.75 Ways of Working PDUs: 9.75 IACET CEUs: 4.2 (Contact Hours: 44 hours) ATD CI Credits: 44 HRCI Credits: 42(Type: Specified-Stratigic Business: 42) SHRM PDCs: 42
This online course introduces learners to the basics of project management. Throughout six segments, learners will practice the foundational skills of project management, consider the ethics involved in leading a team, and explore similarities and contrasts between Agile and Waterfall project management methodologies. The self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that engage students and provide opportunities to practice project management skills.
Credits: PMI PDUs: 41 Power Skills PDUs: 18 Business Acumen PDUs: 6.5 Ways of Working PDUs: 16.5 IACET CEUs: 4.1 (Contact Hours: 44 hours) ATD CI Credits: 44 HRCI Credits: 37 (Type: Specified-Stratigic Business: 16, General: 21) SHRM PDCs: 37 ACE Credits: 3
Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. This course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.
Credits: PMI PDUs: 11 Power Skills PDUs: 0.75 Business Acumen PDUs: 7.25 Ways of Working PDUs: 3 IACET CEUs: 0.9 (Contact Hours: 11 hours) ATD CI Credits: 11 HRCI Credits: 11 (Type: Specified-Stratigic Business: 6, General: 5) SHRM PDCs: 11
In this simulation, you'll assume the role of an Agile practitioner helping a team address the interpersonal and relational challenges that are currently impeding their progress. The simulation, designed for adult learners with some Agile experience, will ask you to make decisions as you confront common Agile issues. Each decision you make will include tradeoffs that will increase satisfaction in some areas but may hinder other areas. Your task will be to select an option that best benefits your organization.As you make your choices, an adaptive scoreboard will reflect the impact of those choices on organizational success. Your goal will be to optimize your score across several organizational factors. You'll use the results of your actions to inform subsequent decisions as you complete the simulation.
Credits: PMI PDUs: 10 Power Skills PDUs: 8 Ways of Working PDUs: 2 IACET CEUs: 1 (Contact Hours: 10 hours) ATD CI Credits: 10 HRCI Credits: 10 SHRM PDCs: 10
In this simulation, you've been named the project manager on a highway construction project in the small city of Allerton. This project is considered to be a "major project" by the Federal Highway Administration (FHWA), which means it has a budget of $500 million or more. Over the course of the project, you'll make a series of decisions, each of which will impact the project in different ways. As you make these decisions, an adaptive scoreboard will reflect the impact of your choices on project success.
Credits: PMI PDUs: 10 Power Skills PDUs: 6 Business Acumen PDUs: 2 Ways of Working PDUs: 2 IACET CEUs: 1 (Contact Hours: 10 hours) ATD CI Credits: 10 HRCI Credits: 10 SHRM PDCs: 10
This online course is created to help project managers understand and resolve issues that can emerge from interactions among project stakeholders. The course contains ten concise case studies that explore common stakeholder issues. The case studies are designed to simulate the conversations and interactions that occur among project stakeholders, to show learners how to dissect causal elements from these types of conversations - just as they will have to do on their own projects—and to help them prepare appropriate responses. As students work through the case studies, they'll learn effective strategies to resolve stakeholder problems and gain the proficiency necessary to manage interactions and keep their projects on track.
Credits: PMI PDUs: 3 Power Skills PDUs: 1 Business Acumen PDUs: 1 Ways of Working PDUs: 1 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. This course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.
Credits: PMI PDUs: 3 Power Skills PDUs: 0.5 Business Acumen PDUs: 1 Ways of Working PDUs: 1.5 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Business ethics represent the standards for right and wrong that govern how business people act. The term also refers to the study of moral principles in the workplace. This course reviews the major ethical issues facing project managers. It looks at the specific challenges project leaders may confront as they deal with team members, vendors, stakeholders, and sponsors.
Credits: PMI PDUs: 3 Power Skills PDUs: 0.75 Business Acumen PDUs: 0.75 Ways of Working PDUs: 1.5 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
In this simulation, you've been named the project manager on a new product development project at HealthMax Software. The goal of the project is to develop HealthRecords, a new medical records software system. For HealthMax, a small company, the success of this project has become vital to its long-term viability. It is now March, and the plan is to have three satisfied early-adopter customers and a product that is ready to launch at a major trade show in June of next year. The schedule is tight, and the budget for the project has been set with no possibility of an increase. Along the way, you'll experience challenges and opportunities collaborating with a nearshore Agile QA team.
Credits: PMI PDUs: 10 Power Skills PDUs: 6 Business Acumen PDUs: 2 Ways of Working PDUs: 2 IACET CEUs: 1 (Contact Hours: 10 hours) ATD CI Credits: 0 HRCI Credits: 10 SHRM PDCs: 10
This course presents a streamlined approach to project management based on the best practices of experienced, effective project managers. It cuts through the clutter and focuses on the key principles of project management in the real world, offering tools and techniques for achieving project success. This course provides a clear road map for leading a project through the five key project stages: Initiating, Planning, Controlling, Executing and Closing. You'll be exposed to the basic tools employed in each of these stages, including templates for a comprehensive project plan, work breakdown schedules, task list, issue list, risk register and close-out documents. Each stage is illustrated by examples and video commentary by project management professionals, where you can see how best practices are applied to solve project challenges.
Credits: PMI PDUs: 10 Power Skills PDUs: 4.5 Business Acumen PDUs: 1.25 Ways of Working PDUs: 4.25 IACET CEUs: 1 (Contact Hours: 10 hours) ATD CI Credits: 10 HRCI Credits: 10 SHRM PDCs: 10
This online course focuses on those critical thinking, decision-making, and cognitive skills vital to effective project management. To be effective, project practitioners need to do more than just apply tools and techniques. They need to think critically about their projects and make good decisions that will put themselves - and their teammates - in positions to succeed.
Credits: PMI PDUs: 2 Power Skills PDUs: 1 Business Acumen PDUs: 0.25 Ways of Working PDUs: 0.75 ATD CI Credits: 2 HRCI Credits: 2 SHRM PDCs: 2
This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.
Credits: PMI PDUs: 2 Business Acumen PDUs: 1.25 Ways of Working PDUs: 0.75 ATD CI Credits: 2 HRCI Credits: 2 SHRM PDCs: 2
As a project leader, one of your main responsibilities will be to not only collect project data but to also analyze that data to uncover any patterns and trends in project outputs. You will then have to mesh those data analysis skills with creative problem-solving techniques to keep your project on pace and aligned to meet its goals. This self-paced, fully online course will help you develop the expertise you'll need to assess information, define problems, and uncover their root causes. You'll learn how to develop and implement solutions in ways that will resolve issues without creating new risks. And you'll begin to recognize the key role that analysis plays in your decision-making and problem-solving approaches, so you can efficiently guide projects to their successful conclusion.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.25 Ways of Working PDUs: 1.25 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Very few projects—even the simplest and smallest—are completed without having someone request a change of some form. Changes will happen—they can't be avoided—so it's important to prepare your team for any disruptions that may occur to ensure the project is not delayed or derailed.This self-paced, fully online course will help you address and manage the impact of any changes your team may encounter. You will explore the types, forces, and factors for change, and you'll learn how to use change management initiatives and models to overcome resistance and foster engagement. You'll discover how you can best communicate about change, and you'll learn how to sustain the gains you make as you incorporate changes into your projects.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 1 Ways of Working PDUs: 0.5 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Communication is a critical aspect of any successful project. Effective project teams communicate continuously, to share knowledge, clarify project objectives, and address issues. Project practitioners spend a large amount of their time engaged in interpersonal communication activities, ensuring that information is widely distributed and participants are kept up to date on all project objectives. But some project participants may not have the required expertise or ability to communicate effectively.This self-paced, fully online course will help project leaders understand and coordinate verbal and written forms of communication within and between project teams. It will help focus and clarify communication techniques and allow clear, concise, and direct interactions among all project practitioners and stakeholders.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.75 Ways of Working PDUs: 0.75 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Because projects bring so many people together to work collaboratively, it's inevitable—conflict will happen at some point. But a properly structured conflict resolution process will not only address problems in a timely manner, it may actually spark creativity and innovation as a team finds a new pathway to complete its work.This self-paced, fully online course will help project leaders recognize potential workplace conflicts early and intervene at the appropriate point so they can minimize disruptions. It introduces a robust infrastructure that can prevent stalemates and resentment from interfering with the team's cohesion and solidarity. And it helps guide team members through forms of self-management so they can begin to correctly organize and settle disputes on their own.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.75 Ways of Working PDUs: 0.75 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
PM Skills ®: Critical Thinking and Decision Making
$79
To efficiently lead projects, project managers need more than tools and techniques—they need skills that allow them to assess data and information and to make the most appropriate and effective decisions possible. They need to ask the right questions that will help them diagnose problems and make the right choices to propel teams to successful outcomes.This self-paced, fully online course will guide learners through a systematic decision-making process for making carefully considered choices and reaching fully examined conclusions. It will help to refine and develop critical thinking and reasoning skills that will enable project leaders to assess options, generate plans of action, and put their teams in positions to succeed.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.75 Ways of Working PDUs: 0.75 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
In many organizations, risk and uncertainty are seen as threats that must be planned for, controlled, and (if possible) eliminated entirely. But, are risk and uncertainty inherently bad? Couldn't they be opportunities to reimagine things and create a powerful new approach? This self-paced, fully online course will help you view risk and uncertainty as a possibility instead of a danger. You'll see uncertainty as a way to examine and improve on existing conditions, opening up new possibilities or pathways that will help you achieve your goals. And for those risks that truly are threats, you'll develop a risk mitigation approach that will help you address problems and potentially uncover skills and abilities you can transfer to other areas of work to improve outcomes and results.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.75 Ways of Working PDUs: 0.75 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
A project consists of many moving parts—people, resources, materials, and timelines, just to name a few. All of these parts connect and influence each other, and, as the project leader, it's your job to ensure that all of the parts come together in the right way to achieve a specific goal. But, as many project leaders know, it's never as simple as moving from point A to point B; projects are messy and nonlinear, so leaders need tools that will help them align project elements and see the bigger picture.Systems thinking provides a framework for better understanding the complex and ever-changing parts of a project. This methodology helps you think of your project as an interrelated part of the larger puzzle that your organization will use to meet its objectives. It allows you to look beyond the boundaries of your project to see how factors outside those boundaries interact with the things inside (and vice versa). And it helps you expand your focus to see how your project results fit into the overall scheme of your organization.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.75 Ways of Working PDUs: 0.75 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
As a project leader, your project's stakeholders are some of your greatest assets. However, those assets are only valuable if you collaborate with and involve them on a regular basis. Customers, colleagues, team members, management, the community at large—they all have something to offer, but to capitalize on these resources, you'll need effective interaction and continuous stakeholder engagement to uncover their true worth.This self-paced, fully online course will help you successfully collaborate with your stakeholders to improve your chances for project success. You'll learn to identify, analyze, manage, and encourage your stakeholder groups to be an integral part of your project's outcomes. And you'll see how meaningful interaction and engagement can strengthen cooperative efforts and enhance results to exceed expectations and requirements.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.75 Ways of Working PDUs: 0.75 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
PM Skills ®: Interpersonal Skills for Project Leaders
$79
Successful project leaders understand that, to help their teams meet their objectives, they'll need to employ solid leadership and interpersonal skills that aid and empower the team's members. They'll have to apply sound delegation and facilitation strategies that allow the project staff to stay focused and remain on task. They'll need to make use of strong conflict resolution and negotiations training to address any issues that could hinder team production. And they'll have to demonstrate ethical leadership and compliance qualities that project participants can look to to guide their decisions and actions. This self-paced, fully online course will help learners explore the key leadership and interpersonal skill set project leaders use to oversee projects and organize teams successfully. They'll get an overview of the behaviors that support project management, which will allow them to productively address problems, keep teams on track, and build trust among their coworkers, colleagues, and stakeholders.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.75 Ways of Working PDUs: 0.75 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
In recent years, views of leadership have changed. Today there is a greater understanding of the varieties of leadership in business, government, education, healthcare, and not-for-profit organizations, as well as in more personal areas like team leadership and family settings.As a project leader, honing your leadership skills will allow you to successfully meet project objectives while motivating and engaging your team. Improving your leadership skills will enhance your standing as an asset to your organization while fostering team, project, and organizational evolution.
Credits: PMI PDUs: 3 Power Skillls PDUs: 2.5 Business Acumen PDUs: 0.25 Ways of Working PDUs: 0.25 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Negotiation is a key element of any project management approach. Project leaders regularly negotiate with various stakeholders—clients, teams, management, and leaders of other organizational projects—to move their own project toward completion. In some cases, a project's success may depend on the project leader's ability to address competing interests through negotiation. Fortunately, anyone can develop strong negotiation skills through learning, practice, focus, and negotiations training.This self-paced, fully online course will provide learners with the skills they'll need to successfully negotiate with internal and external project practitioners. It will help them establish their negotiation strategies and refine their techniques to successfully execute and complete projects.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 1 Ways of Working PDUs: 0.5 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
At the beginning of a project, your responsibilities as a project leader will largely revolve around designing a plan that aligns with your organization's corporate strategy while providing fully functional deliverables that meet your stakeholders' needs. But project planning is not a one-time event: it occurs throughout a project's life cycle, so you need to remain prepared to make changes and have contingency plans in place to address unexpected situations.This self-paced, fully online course will introduce you to the tools, techniques, and strategies you can use to develop successful projects and release plans. These tools and strategies can guide you in your efforts to create a just-in-time methodology that will complement your organization's strategic and tactical plans and enhance your product life cycle planning in the most efficient way possible.
Credits: PMI PDUs: 3 Power Skillls PDUs: 1.5 Business Acumen PDUs: 0.5 Ways of Working PDUs: 1 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Every project you encounter will be different in one way or another, and because of these inevitable differences, you'll need to tailor your project work to some degree. Different projects have different needs, expectations, and scopes, so your project's plans will have to be customized and adaptable to what your project demands. Small changes in your processes will be easy to adjust, but larger changes—like modifying your methodology—will require more intensive work.This self-paced, fully online course will help you understand what tailoring is, increase your adaptability, and identify what in your projects you need to tailor. Knowing what and how to tailor will only increase productivity and lead to a more successful coordination and organization of your projects and operations.
Credits: PMI PDUs: 3 Power Skillls PDUs: 2.25 Business Acumen PDUs: 0.25 Ways of Working PDUs: 0.5 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Effective project leaders rely on their project teams to complete work in a timely manner, but often, these teams need coaching and training that will encourage them to work together to achieve their objectives. The members of a project team could be talented individuals, but the team may need to be shaped into a unit that acts collaboratively to meet a project's goals.This self-paced, fully online course will help learners enhance their team's ability to work cooperatively by clearly defining roles and responsibilities and inviting team members to play to each other's strengths. Learners will create, implement, and evaluate development programs that will help team members advance and improve and will learn to capitalize on team dynamic concepts to achieve success by better understanding team interactions.
Credits: PMI PDUs: 3 Business Acumen PDUs: 2 Ways of Working PDUs: 1 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
Communication is a key element of any successful project. Well-run projects rely on a continuous flow of communication to share key developments, ensure that stakeholders and team members are informed, and address any issues that arise. As a project leader, you'll set the norms and expectations for project communications but you'll need tools to help you craft a successful communication strategy for your projects.In this course, you'll explore several tools to help your project team members communicate and collaborate. You'll examine verbal and written techniques, in-person and remote approaches, and one-to-one or one-to-many methods. Regardless of how it is structured, your team's communication should be concise, direct, and take an appropriate form for the situation, to ensure that information is transmitted appropriately and project objectives continue to be met.
Credits: PMI PDUs: 3 Power Skills PDUs: 1.5 Business Acumen PDUs: 0.5 Ways of Working PDUs: 1 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
As project leaders, negotiation permeates our lives—it is what we do to resolve issues and secure resources. Often, due to the scarcity of resources, the parties in a negotiation will adopt one or more approaches to get what they need; in fact, the negotiating parties may blend different strategies to get the best outcome, either for themselves or (hopefully) for both sides in the transaction.Your ability to successfully identify these strategies as you negotiate for resources (and come to an agreement that will be most beneficial) is essential for your success as a project leader. For the duration of your project, you may have to negotiate with stakeholders both inside and outside of your organization, and the choices you make as you interact with these people and groups may be the difference between a successful venture and an unmitigated disaster.
Credits: PMI PDUs: 3 Power Skills PDUs: 2 Business Acumen PDUs: 0.5 Ways of Working PDUs: 0.5 IACET CEUs: 0.3 (Contact Hours: 3 hours) ATD CI Credits: 3 HRCI Credits: 3 SHRM PDCs: 3
This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.
Credits: PMI PDUs: 18 Power Skills PDUs: 10 Business Acumen PDUs: 1 Ways of Working PDUs: 7 IACET CEUs: 1.8 (Contact Hours: 18 hours) ATD CI Credits: 18 HRCI Credits: 18 SHRM PDCs: 18
This course provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles. The course is self-paced to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.
Credits: PMI PDUs: 12 Power Skills PDUs: 2 Business Acumen PDUs: 4 Ways of Working PDUs: 6 IACET CEUs: 1.2 (Contact Hours: 12 hours) ATD CI Credits: 12 HRCI Credits: 12 SHRM PDCs: 12
